SHIPPING POLICY

The Order dispatch will be on the Same Day or after 1 Day, depending on the quantity of the Orders to ensure the right quantity is delivered to our Customers. The delivery timeline may vary from Location to Location. However, on average, an order takes about 4-5 business days to get delivered from the date of Dispatch.

If the Order has still not been delivered in the stipulated time, please drop an email at [email protected] and The team will sort it out for you.

PRIVACY POLICY

A COMMITMENT TO SAFEGUARD CUSTOMER DATA

Femi9 HealthCare Private Limited provides importance to your data privacy by securing personal information. This privacy policy provides information on why do we collect the data, how do we protect your personal data and how the collected information are used.

WHY DO WE COLLECT USER INFORMATION?

Femi9 collects the user data while applying for the job opening and when you are requesting a quote of our product or services. We may collect the following customer data and use the data to reach you directly for processing the job application and for direct marketing of our product offers, discounts, and services.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use the collected information for sending newsletters, offers, product promotions, and interview call letters. Your email ids will be hidden from other customers while sending promotional emails Femi9 and its subsidiaries will not release or exploit the user information in any manner.

PROTECTION OF CUSTOMER DATA

Femi9 stores the customer information in the secured database which will not be disclosed to any third party agencies or individual users without the prior permission from the customers. Femi9 may share the client data with its subsidiaries for introducing product offers, discounts and promote the product or services.

CUSTOMER COMMUNICATION

We reach the customers with promotional emails or information emails which you can opt out by unsubscribing our mailer. If you have any queries or clarifications, you can contact our customer executive at [email protected]

POLICY CHANGE

The above policy is subject to change and the changes we made will be updated periodically in the website; all user registrations made in Femi9 to the privacy policy.

REFUND POLICY

OVERVIEW

Thanks for purchasing our products (or subscribing to our services) at operated by Femi9 Healthcare. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 15 calendar days of your purchase. After the 15-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.

We try and keep our refund policy as simple, fair and consistent as possible. Cancel at any time and you will not be charged again.

How do you request a refund during your first 15 days? Refund requests must be sent to [email protected]. You'll get an email back saying your support ticket was received.

All refunds will be processed within 5 business days of the refund request. A refund is not available if you use a discount when you purchase a tariff.